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Possible new scam

gmarkj
Level 66: Unequalled
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Morning all.

Thought I would post this as it's a new one (to me) and seems an escalation to the lengths that scammers are going to steal our details.

This was posted on the Book of Face, so it's accuracy is up for debate but rather waste some time posting than see someone fall prey to this...

Someone received a new bank card supposedly from their bank, but their current one still had several months to run.

It was attached to a normal seeming letter (letterhead, contact details, etc).

Critical point was the card was not contactless, and the recipient wanted a contactless one so went to her bank (was Santander).

Bank advised it was not sent by them and pleased she went to see them about it as calling to activate could have given her details to them! Fraud squad has now been involved.

Bank has now ordered a new card and all security details have been changed.

 

As we always say, please check separately anything you are given. 

Accept nothing from a cold call - especially if you have not requested anything recently.

And if it seems too good to be true it probably is!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Enlli
Level 69: Guiding Light
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Thanks for the heads up 👍

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Bambino
Level 86: Prestigious
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Thanks @gmarkj. Always helpful to know of new threats. You can never be too careful these days.

I DO NOT WORK FOR O2



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pgn
Level 77: Grand Master
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The scammers' ploys know no depths for cunning... Good share, @gmarkj!

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