Re: Possible fraudulent text

Emmalou76 · ‎04-07-2022

Had a text claiming to be from O2 saying they want to process a refund of £19.16. They asked for a card number and expiry date. Just want to make others aware

Emmalou76 · ‎04-07-2022

Enlli · ‎04-07-2022

Few of these at the moment.

Thanks for the info on this one.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

madasaf1sh · ‎04-07-2022

@Emmalou76

Make sure you forward the text to 7726 so o2 can investigate..

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎04-07-2022

@Emmalou76

Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.