Solved: Positive Feedback - Customer Service

Anonymous · ‎09-06-2016

Hello there,

Just wanted to say a big thank you to "Jasmina of O2 - South Africa" for her assistance with my call today. She was very helpful and understanding the entire way through as she helped resolve the issue I was having with rearranging an outstanding order brilliantly.

Thanks again Jasmina

Matt

Martin-O2 · ‎10-06-2016

Hi @Anonymous welcome to the community! I'm pleased to hear you had a good experience with customer services. Feel free to send me a private message with details of your call and I can pass on your thanks to the advisor involved.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
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Bambino · ‎09-06-2016

@Toby can you please pass this on?

I DO NOT WORK FOR O2

Cleoriff · ‎09-06-2016

Great to hear @Anonymous. Lovely when someone posts positive comments about CS. Glad things are sorted for you

Veritas Numquam Perit

MI5 · ‎09-06-2016

Good to hear

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎10-06-2016

Hi @Anonymous welcome to the community! I'm pleased to hear you had a good experience with customer services. Feel free to send me a private message with details of your call and I can pass on your thanks to the advisor involved.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?