Phone Upgrade

Anonymous · ‎27-07-2017

Just looking for an honest answer.....

Why is upgrading through O2 so expensive?

I've been loyal to O2 for many years and have spent £1000's in the process

so why is my loyalty not being rewarded with your best deals?

I can find better and cheaper tariffs elsewear, i dont want to change but i'm not talkin £1 or £2 a month, i'm talking £20 a month with a package that offers more data and no upfront costs

so please...... your honest answer, why are you so exspensive?

thanks

MI5 · ‎27-07-2017

You need to call and ask them on 202 as we are all customers here not o2.
I can tell you what I think but it won't be an official answer.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎27-07-2017

You won't get any massive discounts if that's what you are thinking. It's the same deal for new & existing customers now

jonsie · ‎27-07-2017

Maximising profits and a take it or leave it attitude. Mnnn..... think that would sum it up!

Personally I would leave it and go elsewhere after of course checking networks coverage.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎28-07-2017

Hey @Anonymous welcome to our community! Thanks for posting your feedback. Sorry to hear you're not finding the upgrades suitable for you. 😞 Which device were you thinking of upgrading to?