Solved: PM Connect - Page 3

Anonymous · ‎29-10-2015

Can anyone help I have recently been charged £6 for something I have no idea about when looking at my bill I noticed a charge as above relating to PM Connect. I believe this to be a scam. Can anybody shed any light on this I have reported this to O2 but as yet have heard nothing back.

Anonymous · ‎28-12-2015

I have just looked at my bill ent by o2 today. Billed 4 times for PM Connect in the last month @£3 each time. Interesting that for 3 of the dates I was in Australia with my UK SIM card not even in the phone. Needless to say there is no record of any texts sent on those dates to my phone when I put the SIM card in recently. Be interesting to see what PM Connect, O2 and the regulator say. Have yet to approach them as have only just noticed and offices are closed.

I suspect this is happening to many folks. Must be stopped in its tracks.

Peter

MI5 · ‎28-12-2015

The regulator is the only body with the powers to stop them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎27-01-2016

test

Cleoriff · ‎27-01-2016

@Anonymous wrote:
test

Your test worked @Anonymous. Is there anything we can help you with?

Veritas Numquam Perit

Anonymous · ‎27-01-2016

Also charged by this company as they said I'd subscribed three times to them , I hadn't and had even asked to be taken off their database. Subscription involved opening three messages they sent me which I closed when I realised what they were. They insist I pressed the subscribe button which I didn't . Today I received another wrestling game from them and had a witness to what I'd done in terms of phone keywork ..No subscribed button was pressed. But again I was subscribed !!

Managed to get a full refund after much huffing and puffing .Asked for proof of subscription but none given.

Contact Emma on email : tickets@bounce.mobi or emma@bounce.mobi

Didn't like being taken for a ride by this company and have complained to the regulator of games.Suggest you chase and do likewise.Regulator is :phone pay plus on 0207 940 7474

Anonymous · ‎27-01-2016

PM Connects helpline is 0333 335 9980 good luck.

Cleoriff · ‎27-01-2016

Yes you took all the correct action @Anonymous. Thanks for the contact email address. Phoneplayplus is the regulator for all scams of this type. Pleased you got sorted.

Veritas Numquam Perit

Anonymous · ‎27-01-2016

Also charged by this company as they said I'd subscribed three times to them , I hadn't and had even asked to be taken off their database. Subscription involved opening three messages they sent me which I closed when I realised what they were. They insist I pressed the subscribe button which I didn't . Today I received another wrestling game from them and had a witness to what I'd done in terms of phone keywork .No subscribed button was pressed. But again I was subscribed .

Managed to get a full refund after much huffing and puffing .Asked for proof of subscription but none given.

Contact Emma on email : tickets@bounce.mobi or emma@bounce.mobi

Didn't like being taken for a ride by this company and have complained to the regulator of games.Suggest you chase and do likewise.Regulator is :phone pay plus on 0207 940 7474

MI5 · ‎27-01-2016

Yes, exactly the advice already given here - glad you found it useful.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎27-01-2016

What we always advise...contact PPP and call the company.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS