Solved: Re: PHISHING TEXT - Page 2

Anonymous · ‎29-12-2016

I've just received a text today from BILLING and it looked convincing. It addressed me by my Christian name and said the following :

"Hey T***,
We're having issues verifying your account details.
To avoid your services being terminated, please click below.

https://www.my-02.co.uk"

The giveaway was that it used 02 instead of O2. Can anyone help me confirm this?

Many thanks

Cleoriff · ‎30-12-2016

New contract details now showing in My O2...luckily all remains ok with contact preferences. I will add here that when I did the upgrade through live chat yesterday...the advisor specifically asked me if I wanted to be contacted by third parties. I had to give a Yes/No answer....

Veritas Numquam Perit

Anonymous · ‎30-12-2016

Yes we did complain but with some people nothing happened

jonsie · ‎30-12-2016

We have been assured that O2 and trusted partners do not sell on our details.....but every Tom Dick and Harry have been calling us since our preferences were defaulted back to 'yes' some 6 months ago. I have had calls here in Thailand and have had to block numbers.

So....where are our names and mobile numbers being distributed from? We all have only one common factor. We have a contract with O2!

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎30-12-2016

Precisely ^^^

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎30-12-2016

There's a phishing email from HMRC doing the rounds at the moment as well. If you receive an email from HMRC telling you that you have a tax refund due, or asking you to disclose personal or payment information, do not click on any link in the mail. Forward the email to: Phishing@hmrc.gsi.gov.uk

Suspicious texts from HMRC can be forwarded to 60559

I DO NOT WORK FOR O2

MI5 · ‎30-12-2016

I get them daily to reset my Apple ID, check bank accounts (that I don't have) and suspicious activity on my PayPal which will be suspended if I don't respond immediately!!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Toby · ‎03-01-2017

Hi @Anonymous, thanks for flagging this. We'll investigate!

@madasaf1sh thanks for the info you've provided about the domain. Really helpful.

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Toby · ‎03-01-2017

Hi guys,

We are investigating this text and if anyone ever feels that communication they receive from us seems a little odd, please do take a look at the page below and follow the right steps as soon as possible:

http://www.o2.co.uk/help/safety-and-security/fraud-and-phishing-advice

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Get involved:
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