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PAC Generator

Anonymous
Not applicable

on ‎19-07-2016 10:26

on ‎19-07-2016 10:26

Just tried to get my PAC code to switch mobile providers. I tried the online chat and all seemed good.
Was told they could get it for me and was asked why I am switching following my answer was informed that they couldn't get the PAC code and had to ring customer support.

So I persevered however on the phone I was told the service o2 use to generate PAC code was down. Does this happen often?
I was told to ring the following day but was hoping to get it today should I try again this afternoon as I have no idea how long these things take to fix.
Thanks
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MI5
Level 94: Supreme
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on ‎19-07-2016 10:40

on ‎19-07-2016 10:40

You are best to call CS anyway.
You should get the code immediately.
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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on ‎19-07-2016 10:40

on ‎19-07-2016 10:40

We are customers here, so we wouldn't know how long it might take. Call CS again later. Worth a try. Don't use Live Chat.

I DO NOT WORK FOR O2



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Anonymous
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on ‎19-07-2016 10:54

on ‎19-07-2016 10:54

Yeah I just wondered if anyone had experienced it and therefore had a rough guess how long
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Anonymous
Not applicable

on ‎19-07-2016 10:54

on ‎19-07-2016 10:54

Thanks for the replys
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Bambino
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on ‎19-07-2016 11:02

on ‎19-07-2016 11:02

There's a first time for everything @Anonymouswink Hope you can get your PAC soon.

I DO NOT WORK FOR O2



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Martin-O2
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on ‎19-07-2016 11:38

on ‎19-07-2016 11:38

Please keep us updated on your PAC situation @Anonymous and welcome to the forums! 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Anonymous
Not applicable

on ‎19-07-2016 11:40

on ‎19-07-2016 11:40

Will do thanks
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