This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Order

Nathan2144
Level 1: Joiner
  • 3 Posts
  • 3 Topics
  • 0 Solutions
Registered:

on ‎17-05-2023 12:40

on ‎17-05-2023 12:40

My order has arrived, DPD delivered it but its says on Track My Order on the O2 Website it hasn't been delivered. This is preventing me from using my order number on O2 Recycle for the Extra £100 bonus.

 

Anyone have any idea why it says it still hasn't been delivered when it was delivered 2 days ago?

Message 1 of 2
508 Views
0 Kudos
1 REPLY 1

madasaf1sh
Level 78: King of Kings
  • 12037 Posts
  • 69 Topics
  • 3222 Solutions
Registered:

on ‎17-05-2023 12:42

on ‎17-05-2023 12:42

@Nathan2144 

 

It sounds like it is stuck in the batch processing. 


I would call the Sales Team, and see if they can give it a push the number to call is 0800 081 0255

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
506 Views
Top Kudoed Authors
View All
Top