Order is out of stock, after being told it was in stock and ready to ship

[Anonymous]

So I decided to get a new phone today, rang o2 and ordered a Samsung S3 Mini. Was told it was in stock and will be shipped and I would have it tomorrow.

Get a text a bit later saying it is out of stock and would be back in tomorrow... so because of the conflicting information I rang o2

Was told it was out of stock, with no time frame at all for new stock to arrive and they would let me know when it comes in and is shipped. Since they have already taken the money I am a little unhappy to say the least.

Anyone experienced this? 

[Kev5]

I am experiencing the exact same thing today. How did you get on with this issue and how long was it before you received your phone?