hold on one minute, people are saying that we shouldn't be compensated because im not paying anything atm because the service is down, but i bet at the end of the month 02 still decide to charge me £X amount on my next bill. 02 should atleast take an £X amount of that bill to compensate me because i can not use my phone. and my bill isnt cheap as well
@Shaney I am sure they will offer some type of compensation as other networks and stuff have done in the past and O2 have done when a mast has gone down. Just give them time to sort out this problem first which I am sure you will agree, is more important to sort out than worry about compensation.
@iceburnmarko well after all these problems 02 have created, if no compensation is paid, then im leaving 02, because i know from experience that vodafone pay there customers back for problems they have created, and if you know any other way i can make phone calls please let me know and let other thousands of people know, would be very appreciated
@Shaney sure, voip, public telephone, landline, other mobile sim, it seem if put on 2g it now working, or actually a 1 to 1 contact, facebook, msn, etc.. There is many ways just depend how important the call is. What phone have u got?
@iceburnmarko shouldnt have to mess about like that tbh, and the call is to canada, as part of my package on phone i had international calls, cant use chat sites because person i want to talk to is at work, and if i use pay phone then that is gonna cost me a fortune, shouldnt have to be in this situation just because 02 have created a fault with there service, as a leading service supplier they should be looking after there customers and reassuring them, not causing problems for them
Hi this has affected me and all my 02 friends. Yesterday I could call other networks now I can't call any one. Shaney I reckon when they have sorted problem they will give compensation 3 does so I am sure 02 will
