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O2 mobile insurance

Anonymous
Not applicable
How to get it? Web says in-store or call. I cannot get anyone to answer my call or even get on Chat! With so many angry customers complaining/affected about O2's network outage, everything else is at a standstill. Very very disappointing O2.
Message 1 of 11
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Anonymous
Not applicable

My phone is insured as part of my bank account package which costs £10 a month.

 

Today I dropped my phone & its damaged / cracked the camera lens, insurance excess for repair £30 OR I could send it in to Sony for a chargeable repair of around £100.

 

Phone still works perfectly fine & the rubber sleeve its housed in protected it from cosmetic damage.

 

Message 11 of 11
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