O2 just texted me at 2:30AM!

[DontTextAt230am]

This is not accceptable. 

[madasaf1sh]

@DontTextAt230am 

These are automated messages, so your option is to turn off marketing and billing texts in myo2...

[DontTextAt230am]

Thank you for your reply. 

I clicked on Contact Us and it took me to this Community Forum. I thought it would be manned by an O2 moderator.

The billing texts are handy to receive, and this one was a billing text. Thanks.

Even though they are automated, they should be scheduled to be sent during the daytime. Do you know how I can contact Customer Services by email please?

Thank you

[Enlli]

You can't contact them by email

All ways to contact here

Guide: How to find help & contact O2 

[gmarkj]

There is no email for standard customer services @DontTextAt230am - the only departments are credit referrals and complaints as far as I can remember.

If you don't want to speak to someone you could use social media?

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG),

[Enlli]

If you set up Do Not Disturb on you phone to switch on and off at pre determined times, end of problem

Mine is set to only allow notifications from people in my contact list 

 

[DontTextAt230am]

@Enlli  that's great thank you!

[DontTextAt230am]

Great thanks for your help! @gmarkj