O2 down!

[Rach01]

Is o2 down AGAIN in the uk??? How long till it’s sorted!!!

[Rach01]

Sorry for name spell mistake! Predictive text! 😂😂 @Cleoriff

[Rach01]

Ughhh I give up!

[TallTrees]

Give customer services a call then? @Rach01

[Rach01]

@TallTrees I did a live chat with them and they said they are working to get it fix soon - so there is defo a issue! Again!!!

[Mi-Amigo]

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@Rach01 wrote:
@TallTreesI did a live chat with them and they said they are working to get it fix soon - so there is defo a issue! Again!!!

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I`ve checked my status for here in West Midlands and despite the closest mast to me being down, have full access to the internet and this forum using O2 dongle.

As you are having problems and have spoke via live chat with customer services, I`ll tag @EmilieT  one of the community managers to ask if she can help 

Hope this can be resolved for you soon and welcome to the Community  

[TallTrees]

Hi @Rach01
I had a text message a few days ago to say 02 were working on masts near but it hasn't affected me yet! Possibly upgrading for 5G , could be as there as a lot of phones ready for that facility now.
It's a pain when you rely on your phone.
Hope all resolves itself soon. Best wishes TallTrees

[TallTrees]

Ah just read text again! @Rach01
The commencement date is the 4th Sept 😜😜😜😜 no wonder I haven't had any probs!!!!
Suffering to get to me yet😎😎😎

[Cleoriff]

They are, as I said above, working on a mast in my area. I think they must be trying to get 5G up and running. However it hasnt affected me at all @Rach01 

Have you tried 3G?

[gmarkj]

Been getting texts/calls fine in NN10/NN4 areas so seems fine.
My OH is on Tesco (who use o2 network) and hers is also working...

[Rach01]

Still not working for me or the other phone I have with o2! 🤦🏻‍♀️🤦🏻‍♀️ Sons pay and go is also down! Not helpful when u use internet for work and can’t always be at home 🤦🏻‍♀️🤦🏻‍♀️