O2 down for pars of east london and kent?

[Anonymous]

Hello guys. Apparently o2 is down. Got 2 phones, checked them both at 6am coz i couldn't send txts and when i restarted phone, no signal no nothing. did same on other.
Their status page for postcode checker says its fine..updated hourly but not for past 3 hours and the msg below is
May 17, 2011
12:50 am
2G and 3G Service Interuption
We have identified a connectivity issue on our network which has affected both 2G and 3G service in parts of East London, North London and Kent. Customers in these areas may be experiencing difficulty in making or receiving mobile calls, texts or using data. Our Engineering team are working on the problem as a priority in order to resume full service as soon as possible.
So dont worry too much...as long as it comes back. So...yep Im worried

[Anonymous]

im in bexleyheath in southeast london/north kent and i have full signal and 3g but cant make calls or nething else. This is so frustrating. How can it take more than 12 hours to fix! This is ridiculos!!!!!!!!!!!!!

[Anonymous]

My phone claimed it had full signal, but refused to send txts, and then i noticed 2g up and down a bit. Restarted, and all gone. Same on another phone which said full reception but couldn't call 4444. Restarted and says no service.

[Anonymous]

New update
LBC radio have been told its allllll because of a fault at a base in Essex and o2 say it will be fixed.....some - time - today :robotindifferent:
Thats good...it only happened some time last night at 12am :womanindifferent:

[Anonymous]

this is getting on my nerves now we pay for a service that we cant access and get no information from o2. 12 hours with no phone!!!!! this is not acceptable

[Anonymous]

This update has just been posted:
The damage caused by the theft of cables and cards has been assessed and a loss inventory taken. Recovery work is now underway. Initial estimates predict a level of service availability on 2G and 3G networks by approximately 16:00.

[Anonymous]

Yep is all down to nicking stuff from a o2 site!!!! How can it take this long to replace some equipment!!!

[Anonymous]

Ah, nice find there, didn't notice the update. Odd the things that get stolen but i hear copper has soared in price this year. Couldn't they have nicked vodafones???? lol

[Anonymous]

I'm in Rainham, Essex and have had no service all morning. Sometimes it comes up O2-UK but no signal bars, if I try to make a call it dissapears again. :robotsad:

[Anonymous]

The network will be down all day and we will receive no form of embursement or compensation for the time we havent been able to make work calls or check our e-mails. Ive been waiting for a call from a client i work for and an unable to receive it. I have now lost a days work because of this and yet o2 say its my fault!!!!!!!!!!!!!!!!!

[Anonymous]

So cable and cards are stolen and you guys want it all replacing within half and hour? Get real!
And if your business is important you would have made sure you had some back up arrangements for contacting customers.