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O2 down for pars of east london and kent?

Anonymous
Not applicable
Hello guys. Apparently o2 is down. Got 2 phones, checked them both at 6am coz i couldn't send txts and when i restarted phone, no signal no nothing. did same on other.
Their status page for postcode checker says its fine..updated hourly but not for past 3 hours and the msg below is
May 17, 2011
12:50 am
2G and 3G Service Interuption
We have identified a connectivity issue on our network which has affected both 2G and 3G service in parts of East London, North London and Kent. Customers in these areas may be experiencing difficulty in making or receiving mobile calls, texts or using data. Our Engineering team are working on the problem as a priority in order to resume full service as soon as possible.
So dont worry too much...as long as it comes back. So...yep Im worried tongue
Message 1 of 84
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Anonymous
Not applicable
Just spoke to a lovely man in O2 customer services...The "Outage" may take a few hours to repair.
Message 11 of 84
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Anonymous
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Funny you mention that, sometimes-dunno why- but someone might try to call and they will get bt messages like the all famous "it has not been possible to connect you call".
Strange that...They shouldnt really get any message, my voicemail is turned off.
Oh well tongue
Agree its getting worse, their status page says its since 12am. and at am it changed messages from along the lines of "our team are fixing this" to the short and curious one currently up.
Message 12 of 84
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Anonymous
Not applicable
Just spoke to a lovely man in O2 customer services...The "Outage" may take a few hours to repair.

few hours???
its been worked on since 12am apparently according to their own status page
Message 13 of 84
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Anonymous
Not applicable
I freaked out this mornin when i realised i couldnt make calls. I had to check the news jsut to make sure the london bomb threat from yesterday was over! I can still call other networks....
Message 14 of 84
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Anonymous
Not applicable
The postcode checker is crap it currently says for my postcode
Our network is currently working fine
If we're doing work on the phone masts near you we'll tell you about it here.
Updated 04:20 (refreshed hourly). Recent faults might not show yet.
mmmmmm well I cant make calls, send texts but data seems fine 😞
Message 15 of 84
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Anonymous
Not applicable
The postcode checker is crap it currently says for my postcode
Our network is currently working fine
If we're doing work on the phone masts near you we'll tell you about it here.
Updated 04:20 (refreshed hourly). Recent faults might not show yet.
mmmmmm well I cant make calls, send texts but data seems fine 😞

same here mate, updated hourly, 4.30am...now 9am+
been like that since i noticed the prob at 6am
Message 16 of 84
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Anonymous
Not applicable
im in canary wharf and my phone says 'no service'
Message 17 of 84
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Anonymous
Not applicable
10hours, still not fixed...think its more serious than we were told people 😞
Just a mini-update:
The status page has now changed (3rd time since 6am) and states:
"We've got a problem that means you can't make calls, use the internet, or send/get texts and emails in parts of East London, North London, east Sussex and Kent. Sorry, the post code check won't show this problem"
So that explains the weird postcode checker probs some had.
Message 18 of 84
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Anonymous
Not applicable
Hi,
I noticed this problem at 6.00 am at home in Grays, Essex.
Still got no service in East Ham.
But... every now and then O2 signal comes back, flat bars and then disappears!
Anyone else get this?
Message 19 of 84
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Anonymous
Not applicable
Hi,
I noticed this problem at 6.00 am at home in Grays, Essex.
Still got no service in East Ham.
But... every now and then O2 signal comes back, flat bars and then disappears!
Anyone else get this?

Cant say I have, im not far away from you - forest gate end of katherine rd/romford rd so I guess we using a different cell/mast to each other. I got two phone, but then im not looking much at them just once every 30mins or so so i wouldt see i guess.
Hope its fixed soon, coming up to 11hours now (status page says it happened after midnight)
Message 20 of 84
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