O2 and Tesco Mobile Networks Down

[Anonymous]

Both O2 and Tesco Mobile networks are down in the Plymouth area, totally unacceptable.

[Anonymous]

Its annoying when you can't get a signal, but I'm not sure you can say 'totally unacceptable'. Is there some factor you haven't mentioned, for example, it has been going on for a long time or you haven't had a response from O2/Tesco?

[Anonymous]

Bet its working now though

[Anonymous]

No, it's not

[Anonymous]

No, it's not

[Anonymous]

It happens. Could be down to something outside of O2's control. Or, they may have to send engineers out.

After 17 years with a mobile I can tell you it has happened to me on other networks as well.

[Anonymous]

ive got no signal in whitworth (rochdale) its my only means of communication to other people. !!

[adamtemp64]

First point of contact would be o2 customer service

Either on the phone (landline as you have no mobile signal) or via the email contact us section on the o2 home page.

O2 do not post here it is just customer to customer with a few staff posting as customers.

[Anonymous]

And when you contact them, don't forget to tell them what fault finding you have done to eliminate a problem with your SIM or handset. (ie. Try SIM in another phone, try another SIM in your handset, ask other people etc)

[Anonymous]

Reboot your handset first before anything, if there has been any upgrades and they have taken a part of the network down then your phone may require a reboot to access the network again.