I have been having the same problem as the others above for the past few days - when I try to access my O2 webmail on my Windows 10 laptop, I either get a blank page, or it hangs, searching, or it says the page cannot be accessed. I did once get access a couple of days ago, but have had no joy since. I had O2 home boradband which has transferred to Sky, but the O2 webmail facility remained available and I have had no warnings about it being suspended.
Interestingly, I can still access my recent emails and send emails via O2 using my Samsung smartphone. When I first got my laptop with WIndows 8, I tried to set up a link to download my O2 emails onto my Laptop, but it said the email format was wrong - it needed to be changed by the email provider to the newer format - I never did anything about it as it was quite handy having the emails accessible to multiple devices by leaving them on the website. If the O2 webmail is being closed I would like to download all the emails from the webmail server so that I have access to them - quite a lot of them are important or essential for reference.
Can you please tell me how I can access them and get them changed to a format that I can use to download them to my Windows 10 laptop.
I know O2 won't have deleted them, as you are obliged to keep them for a year or so for security reasons.
