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O2 Open - What Now?

Mark_1980
Level 5: Ponderer
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So, I've just signed up to a 24 month iPad contract. I was told that I qualified for the O2 Open discount as I work for the NHS. The only problem was, I wasn't told how to actually go about getting it.

So I'm after a bit of help - I've had a look through the forum and there seem to be so much conflicting information I thought I'd just ask for a definitive answer!

So, can anyone tell me how I go about getting my discount? I'm collecting the iPad from my local O2 store on Friday if that has any relevance.

Thanks slight_smile
I don't care what rank I am and neither should anyone else.
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Cleoriff
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@MI5 wrote:

@Cleoriff wrote:

And as usual, Capn Jack Flash @MI5 got there before me....LOL

Some FAQ's https://o2open.co.uk/O2Open/servlets/ShowFAQ


lol - on the link anyway tongue


Just wanted to show I had all the relevant links....if only you would go and have a lie down for an hour or two tongue

Veritas Numquam Perit

Girl in a jacket
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MI5
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Updated the FAQ link anyway now slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:
Updated the FAQ link anyway now slight_smile

Thought it looked the same as the one I posted Rich?...

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Girl in a jacket
Message 13 of 18
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MI5
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Yeah, updated it with yours as it has the latest exemptions on it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 18
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Mark_1980
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Ok. So I've now requested a code which I have received. I'm guessing I just show this code to the guys in store and they'll apply it to the iPad account?
I don't care what rank I am and neither should anyone else.
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MI5
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Yes, if that is the point that you will be starting the contract.
If not, just call CS and they will apply it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 16 of 18
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Cleoriff
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Yes thats correct. This part of the FAQ's states

 

Do I need to go to the store or can I access the scheme online?
You generate your O2 Open code online, but you must take your O2 Open code to an O2 store to redeem your offer and they'll do the rest

Good luck with it...:smileywink:

Veritas Numquam Perit

Girl in a jacket
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jonsie
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To be on the safe side take some form of proof that you work for the NHS. I'm not sure whether they actually bother these days but best to be sure.

Message 18 of 18
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