O2 Guru Service

[Anonymous]

On Wedneday 31st December I had an appointment booked with the Guru at the shop in Ipswich.  I arrived at the shop to be told that the Guru wasn't in that day.  This after waiting in a queue for 15 mins.  Why was I allowed to book the appointment if the Guru wasn't going to be in that day or if he was sick then why wasn't I informed earlier that he wasn't going to be there.  I wasted 2 hours getting there and back and waiting about in the shop.  The staff were very good and tried to help but were unable to do so.  I am very annoyed about this and would like an explaination please.

[Beenherebefore]

Never one to turn down a challenge...........well almost never, I do remember one "GrabaGranny Night" at the local pub.

[jonsie]

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@Beenherebefore wrote:

Never one to turn down a challenge...........well almost never, I do remember one "GrabaGranny Night" at the local pub.

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Shame on you....there are some quite young grandmas about....