I have been with O2 on a pay monthly contract for the last 8/9 years ever since they released the old Genie sim cards. However, since the introduction of Smartphones are O2 falling behind there competitors in terms of the package offered? I am currently on a O2 iphone contract with a 1GB data allowance which is due to expire in September this year. In the past, when I have exceeded my 1GB allowance my data was automatically downgraded to “Edge” until the monthly renewal was reset (Usually hit limit 2 days before this). However, on my last recent occasion I again had exceeded the 1GB data allowance and was actually shocked to find that O2 no longer switch there customers to Edge and instead restrict the internet completely much to my annoyance.
This in term had lead me to check upon there competitors package and it soon became clear that O2’s monthly contracts were no longer competitive and more expensive. Im sure we all have to agree that with the continued use of smart phones a 1GB allowance is very restrictive thus I will be leaving O2 once my contract is up. I don’t consider myself to be a heavy data user (Monthly 1GB-1.5GB) but if you consider many other operators 3, Giff Gaff, and EE provide the same service with no restrictions and cheaper than it all makes sense.
