No service again

[VickyM1969]

I’ve got no telephone service again

[Cleoriff]

@VickyM1969  have you checked the network status here ?

https://status.o2.co.uk/ 

Also general network help here Guide: How can I sort out my network issues? 

[VickyM1969]

Yes I have it’s an ongoing problem. Unfortunately O2 don’t seem to be doing anything about this.

[Cleoriff]

If you download the My O2 app you will be able to report it. The problem we have now is tier restrictions and lockdown. If the mast is on land, O2 need to gain permission to access the land.

https://www.o2.co.uk/apps/my-network