No reception

AK · ‎19-10-2020

In Birmingham no reception again !! Working from home and missing lots of calls because no reception

MI5 · ‎19-10-2020

Have you checked here O2 Service Status ?

Or reported issue through My Network app https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

AK · ‎19-10-2020

Yes I’ve checked this , it says they are working on the issues in the area and I might experience issues up to the 29th October totally unacceptable

MI5 · ‎19-10-2020

@AK

Unfortunately faults do happen and need to be fixed.

Can you use wifi calling in the meantime ?

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.