Need 4G coverage in Hindhead Surrey GU26 postcode

on 30-11-2016 17:00
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on 30-11-2016 17:00
Dear O2,
I have received a news from you that you will install a 4G network in our area GU26 postcode since October 2016. Up untill now we still have a new poor signal both general reception and network. It is very poor signal overall.
Please could you look into this issue and solve the problem soon please.
Thank you.
Hindhead, Surrey.
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30-11-2016 17:05 - edited 30-11-2016 17:07
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30-11-2016 17:05 - edited 30-11-2016 17:07
Unfortunatly ony by contacting customer services will you get any satisfaction this community is customer to customer self help.
from the status page http://status.o2.co.uk/
Our network is currently working fine
We'll be carrying out some maintenance on our phone masts in this area on the 01 December.
Our Network modernisation programme to improve 2G and 3G coverage and roll out 4G has reached this area. It does mean that you may experience intermittent service on your mobile device while our engineers 'do their thing'.
We’re sorry about that, but we’ll do our best to minimise any impact to your signal.
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
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on 30-11-2016 17:04
@Anonymous you are not talking to o2 here I'm afraid.
If you want to address o2 directly, please use the contact methods here http://www.o2.co.uk/contactus
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 16458 Posts
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30-11-2016 17:05 - edited 30-11-2016 17:07
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30-11-2016 17:05 - edited 30-11-2016 17:07
Unfortunatly ony by contacting customer services will you get any satisfaction this community is customer to customer self help.
from the status page http://status.o2.co.uk/
Our network is currently working fine
We'll be carrying out some maintenance on our phone masts in this area on the 01 December.
Our Network modernisation programme to improve 2G and 3G coverage and roll out 4G has reached this area. It does mean that you may experience intermittent service on your mobile device while our engineers 'do their thing'.
We’re sorry about that, but we’ll do our best to minimise any impact to your signal.
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

