My O2 App on iPhone

[Anonymous]

I have downloaded the "My O2" app for iPhone. However when I try to login, after a few seconds of attempting to login it says:

"Could not retrieve data. Please try again later."

I've tried several times yesterday and today (01/01/2010 - 02/01/2010). Is anyone else here having problems or is it just me?

I'm asking because I have logged in to my O2 account via my laptop on www.02.co.uk with the same username and password successfully with no problems.

All I want to do is have the ability to check out my O2 Pay as you Go balance on my iPhone. Very very little indeed to ask and I'm surprised I even have to download anything to view this, let alone am having problems logging in.

Can anyone give me any help on this?

[Anonymous]

You don't have to download anything. In your contacts select >Show Balance (or dial *#10#)
You can also text the word Balance to 20202 to get the balance of any allowances or bolt-ons. You can also use My O2 on your handset at wap.o2.co.uk

[Anonymous]

Thanks for that!

Note for anyone reading this thread:

"Show w Balance" didn't initially appear as one of my contacts.

I had to manually import it into Contacts by doing the following:

Going to "Settings > Mail, Contacts, Calendars" and hitting "Import SIM Contacts"

It then appears under Contacts, then when you tap it, then the "mobile *#10#" box, it brings back the balance.

[Anonymous]

My o2 app has stopped working also, and i'm on pay monthly, was fine up to 2/01/2010.

[Anonymous]

You can send a blank text to 21202 to get your remaining minutes/texts