Good morning community - just a quick note to publicly record my appreciation for all of the effort undertaken by @O2Sarah- in sorting out the shambles that was my account. Sarah rectified various issues ranging from incorrect personal details, to incorrect products & services, and did so in a friendly & efficient manner updating me throughout the process.
If o2 could populate their contact centres with CS staff of Sarah's calibre, they'd be unstoppable.
Thank you again Sarah for smoothing out a rocky start for a new customer, and for restoring my faith in this community's ability & willingness to own an issue and to see it through to resolution.
Pete.
