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Cleoriff
Level 94: Supreme
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I have been away for the weekend and I did have my phone and tablet with me. Access to the forum was slow and full of issues. Back home now and using PC and these problems still remain ...

* Taking ages to accept my login details

* Moving from tab to tab painfully slow

* Timing out before you are able to post

* Worse than that....typing a reply to someone with loads of relevant links..and connection times out again!

(Not even sure this will post if honest)

* Posting pictures is problematic

*I just attempted to post a reply to a new topic. pressed 'post' and I was directed to login again :slight_frown:

 

Veritas Numquam Perit

Girl in a jacket
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Cairdeas
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@Cleoriff wrote:

@Cairdeas wrote:

ooh..<> Gmail is working!! Heart x


There you go.....hahahahaha....Delighted...seriously


thank you @Cleoriff  x

giphy-3
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Cairdeas
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@gmarkj wrote:

hoping that this works as well @Cairdeas as will also swap mine over!!


good luck @gmarkj x

giphy-3
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Cleoriff
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@gmarkj wrote:

hoping that this works as well @Cairdeas as will also swap mine over!!


Gmail certainly worked for me when I swapped in November @gmarkj. There was the glitch in January..which is now sorted as well...Best of luck...:smileywink:

Veritas Numquam Perit

Girl in a jacket
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gmarkj
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right, so email changed so let's see what happens now...

 

 

@gmarkj

 

on a side note, will i have to log out/in from the My o2 app as well to "register" the new email address?

 

 

edit - changed email address on my account, so emails coming through from o2 directly (almost immediately after changing my bill email came through!), but the email shown under my information (private information) still shows as the old hotmail acc and not the gmail one. 

 

does this need to change/update in order for emails to go there instead? 

 

confused!!!    

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jonsie
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Cleoriff
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Hooray. A triumph for trial, error and sheer dogged persistence....wahey.....

Veritas Numquam Perit

Girl in a jacket
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gmarkj
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ok, so just logged out, shut browser and it has updated the email under private stats.
My o2 app just asked for my pin as normal (no change to email, but haven't tried logging out/in yet - will try that now...)

 

 

edit - logged out of app and logged back in. then found that apart from username there is no mention of email anywhere. so no need...

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Cairdeas
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just wee problem with o2 app..pin number ok..but can't sign into community from there as it's not accepted new email yet.. will keep trying lol x

 

giphy-3
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Cleoriff
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@Cairdeas wrote:

just wee problem with o2 app..pin number ok..but can't sign into community from there as it's not accepted new email yet.. will keep trying lol x

 


Same as me....I just turned my phone off and rebooted.....Then it was working...

Veritas Numquam Perit

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gmarkj
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always had to log in to community separately (put in username/password) from My o2 app...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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