Re: More Forum Issues? - Page 172

Cleoriff · ‎09-11-2015

I have been away for the weekend and I did have my phone and tablet with me. Access to the forum was slow and full of issues. Back home now and using PC and these problems still remain ...

* Taking ages to accept my login details

* Moving from tab to tab painfully slow

* Timing out before you are able to post

* Worse than that....typing a reply to someone with loads of relevant links..and connection times out again!

(Not even sure this will post if honest)

* Posting pictures is problematic

*I just attempted to post a reply to a new topic. pressed 'post' and I was directed to login again

Veritas Numquam Perit

gmarkj · ‎10-02-2017

Had the unread post issue here this morning.
Windows 7 with Chrome Version 55.0.2883.87 m

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Toby · ‎10-02-2017

Hi guys,
I'm talking to our forum supplier in order to sort out the unread posts issues. I'll also monitor page speeds today and report on that if it's ongoing :).

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

MI5 · ‎10-02-2017

Hopefully can be quickly fixed......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎10-02-2017

The other thing I have noticed on the Unread messages page is that posts are missing page numbers.
For instance there was a post on the Formula 1 topic which was new (to me) and was on page 201. There was no mention of a page number on the unread page...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

jonsie · ‎10-02-2017

Well it ain't fixed yet using FF on windows 10, going to try Chrome and Edge.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎10-02-2017

Nor here....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Toby · ‎10-02-2017

Hi guys, I'll post any updates as we get them.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

jonsie · ‎10-02-2017

Thanks @Toby

Just to let you know it's the same on Edge and Chrome so definitely a Lithium issue.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎10-02-2017

and Safari......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎10-02-2017

One more little issue noticed as of today. If you send someone a PM .....until it's opened the font is usually dark blue in the sent box. It changes to light blue when read. Not now. Two pm's I sent this morning have shown as light blue as soon as they have been sent. (Probably not actually read till an hr later) No a big issue I know that.....but a change nonetheless.

Veritas Numquam Perit