Loss of connectivity in Belfast at a daily basis

[Anonymous]

Hello,

I am a pay as you go O2 user, and since last week, every day, from 11:00-16:00 approximately, there are signal problems in Belfast city center (BT1 4LS). I understand that this thing can happen, however it's been ongoing for several days and lasts several hours every day. It is becoming quite annoying that every day there is a mast problem here, as it says in the live coverage checker. Is there any particular reason this is happening in the same place every day for more than a week?

Thanks in advance

Vassilis

[Cleoriff]

Possibly updating your service to 4G ?

[MI5]

Live results for Belfast, Belfast City, Northern Ireland, BT1 4LS

• 

  Sorry we're currently investigating reports that a phone mast in this area isn't working.

  This means you might experience problems making calls, using the internet, or sending / receiving emails.

  Updated 11:30 (refreshed hourly). Recent faults might not show yet.

  Register for an update when this issue is resolved.

• 

  Normal coverage for Voice, text and email (2G)

  Making calls, sending texts, using email on your phone.

  Good indoors and outdoors.
• 

  Normal coverage for Mobile internet and voice (3G)

  Fast networking. For smartphones, dongles and tablets.

  Good indoors and outdoors. Good for mobile broadband.
• 

  Normal coverage for Mobile Internet (4G)

  Seamless connectivity and mobile internet.

  Good indoors and outdoors. Good for mobile broadband.

[Anonymous]

I guess so, this was written last week, but this week it's just ''phone mast not working''. I think 4G has already come to Belfast a few months ago if I am right. And if you walk up some streets the signal gets back..Dunno.

[MI5]

Peak usage times will overload the working masts, hence you experiencing drop outs during those hours.

[Anonymous]

Thanks MI5, I can see this at a daily basis for several hours.

[Anonymous]

Yes but peak times have always existed however the problem is quite recent.

[perksie]

If you go to http://status.o2.co.uk/ you can ask for a message to be sent when the problem is fixed.

[Anonymous]

Yeap I know that, the point is that I just wanted to know why this problem happens every day for so many days.

[perksie]

There is no other information that we can get access to, O2 don't give it out.