Login issues

Anonymous · ‎14-08-2014

Hi guys,

We are having some login issues. If you are logged in and you want to keep being able to post, don't log out.

It should be sorted soon.

Sorry about any inconvenience this might cause!

Anonymous · ‎14-08-2014

Hi @Anonymous

You beat me to it.

Was just going to post to ask.

I'm logged in one browser but use another to use the Rich Editor and it won't let me log in through that.

Thankfully Toby increased the log in time on the forum.

jonsie · ‎14-08-2014

The phone logged me out but PC is ok because I use Reload Every.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎14-08-2014

@Anonymous

I still can't use another browser to login to the forum yet.

Any news please.

jonsie · ‎14-08-2014

No, I tried different browsers in the pub but it seems like a massive system problem.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎14-08-2014

@Anonymous wrote:
@Anonymous

I still can't use another browser to login to the forum yet.

Any news please.

No rush to need any other browser as no customers will be able to log in to ask any questions.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎14-08-2014

Exactly, customers can't log in at all so we're like a pub with no beer!

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

davethorp · ‎14-08-2014

@jonsie wrote:
Exactly, customers can't log in at all so we're like a pub with no beer!

No beer? How will we cope?

Anonymous · ‎14-08-2014

No, unfortunately we don't have any news yet. The team is still investigating how to solve it... I will inform you guys as soon as I have any news. Sorry!

davethorp · ‎14-08-2014

@Anonymous wrote:
No, unfortunately we don't have any news yet. The team is still investigating how to solve it... I will inform you guys as soon as I have any news. Sorry!

Have they tried turning it off and on again?