Live Chat - Priority to New Contact Customers
on 14-05-2013 15:38
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on 14-05-2013 15:38
I have been waiting at least an hour to connect to an advisor to discuss an upgrade. I got sick of waiting so i thought i would try a different route - existing customer, new contract and i connected immediatley to an advisor. This must just be a fluke so i try existing customer, upgrade once again and i wait and wait and wait. Ok i try new contract again and once again i connect immediately to an advisor. Now i am trying via existing customer, upgrade and guess what - waiting and waiting and waiting
Welcome to O2. Someone will be with you soon.
We're really busy right now. Thanks for waiting.
We're really busy right now. Thanks for waiting.
We're really busy right now. Thanks for waiting.
We're really busy right now. Thanks for waiting.
We're really busy right now. Thanks for waiting.
We're really busy right now. Thanks for waiting.
We're really busy right now. Thanks for waiting.
We're really busy right now. Thanks for waiting.
We're really busy right now. Thanks for waiting.
We're really busy right now. Thanks for waiting.
We're really busy right now. Thanks for waiting.
We're really busy right now. Thanks for waiting.
We're really busy right now. Thanks for waiting.
We're really busy right now. Thanks for waiting.
That is how long i have been waiting - good job i have plenty of time on my hands today. I even tried ringing 202 from my phone and guess what - they are busy too. I guess it would be quicker to cancel my contract with O2 and take out a new one with them.
on 14-05-2013 15:56
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on 14-05-2013 15:56
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on 14-05-2013 16:28
Thanks for the reply, they are still busy at presetn - i will try later perhaps. I have a shop 10mins from me so i will be going there tomorrow anywyay to upgrade. I just thought while i had time on my hands i would try out the online chat.
on 14-05-2013 17:33
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on 14-05-2013 17:33
Which phone are you choosing if I may ask ?
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on 14-05-2013 18:24
Possibly Sg4, not 100% sure yet. I currently have a Sg2 and i find that a little on the large side - Sg4 is bigger !
on 14-05-2013 18:37
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on 14-05-2013 18:37
I'm sure it wouldn't take too long at acclimatise to the size.
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on 14-05-2013 21:10
remember to get bigger pockets
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on 14-05-2013 23:10
@Anonymous wrote:remember to get bigger pockets
It's my short stubby fingers that are the problem
on 15-05-2013 06:34
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on 15-05-2013 06:34
I'm not sure I'd want the s4 stuck to my hip tho due to its size.
I viewed a person using a note to make a call yesterday and recall shaking my head thinking that's just too big !