Solved: Leaving a sim only contract

Anonymous · ‎13-03-2017

Had my sim only contract for 14 months will I be charged if I leave? It was originally a 12 month contract thanks

MI5 · ‎13-03-2017

Hi @Anonymous

You just need to give 30 days notice to end the contract. There are no penalties to pay.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎13-03-2017

Hi @Anonymous

You just need to give 30 days notice to end the contract. There are no penalties to pay.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎13-03-2017

Thankyou!

MI5 · ‎13-03-2017

You're welcome. Advice on cancelling here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.