LG Goggle Nexus 4 data problems

[Anonymous]

Hi

I have a lg nexus 4 and since yesterday I have only g Internet and not the h+. Spoke with the tehnical and did this:

1. Tap the Applications key 
2. Tap Settings 
3. Tap More in Wireless and Networks 
4. Tap Mobile networks 
5. Make sure that the Data Enabled box has a  tick in it (tap box to change) 
6. Tap Access Point Names 
7. Tap the 3 dots on the bottom Right of the screen 
8. Tap New APN 
9. Tap Name then tap the text box and enter O2 Pay Monthly then tap OK 
10. Tap APN then tap the text box and enter wap.o2.co.uk then tap OK 
11. Tap Proxy then tap the text box and enter 193.113.200.195 then tap OK 
12. Tap Port then tap the text box and enter 8080 then tap OK 
13. Tap Username then tap the text box and enter o2wap then tap OK 
14. Tap Password then tap the text box and enter password then tap OK 
15. Skip past Server as this is preset as Not set 
16. Tap MMSC then tap the text box and enter http://mmsc.mms.o2.co.uk:8002 then tap OK 
17. Tap MMS proxy then tap the text box and enter 193.113.200.195 then tap OK 
18. Tap MMS port then tap the text box and enter 8080 then tap OK 
19. Tap MCC then tap the text box and enter 234 then tap OK 
20. Tap MNC then tap the text box and enter 10 then tap OK 
21. Tap Authentication type and tap PAP 
22. Tap APN type and enter default,supli
23. Press the 3 Dots on the Bottom Right of the screen 
24. Tap Save 
25. Tap the circle next to the new profile so a green dot appears in it 
26. Press the Back key four times to return to the main menu.

 but still only g speed, i can not open a page.. My wife has the same contract and a iphone 4s and good internet speed. Some help please.

[jonsie]

Clutching at straws here....you don't have any electrical equipment at all that could be interfering with the signal? Is this just at home or is it happening elsewhere? Do you know anyone else on O2 having problems? It definitely points to a network issue with both yours and your wife's phone having the same issues.

I think you should both report the problem independently to customer service as they may not be aware that there is a network problem.

[Anonymous]

Like I said this is happening only when I run, there is a blind spot and no signal, after that the phone get stuck in G with no data. I go home or places where I normally have h+ and still only g. O2 admitted my problem, we have only one tower serving that area and the demand I high because of the holiday makers.Because are a lot of people using the tower, after I am disconnected is hard to get back on, that why I have h+ only after 10 hours. But if I go on big towns there is no problem after a blind spot the phone go back to h+They advice to swich to another operator, but here where I live only o2 has good signal. Now that the people starts to go back home from vacation is a little bit better...