LG Goggle Nexus 4 data problems

[Anonymous]

Hi

I have a lg nexus 4 and since yesterday I have only g Internet and not the h+. Spoke with the tehnical and did this:

1. Tap the Applications key 
2. Tap Settings 
3. Tap More in Wireless and Networks 
4. Tap Mobile networks 
5. Make sure that the Data Enabled box has a  tick in it (tap box to change) 
6. Tap Access Point Names 
7. Tap the 3 dots on the bottom Right of the screen 
8. Tap New APN 
9. Tap Name then tap the text box and enter O2 Pay Monthly then tap OK 
10. Tap APN then tap the text box and enter wap.o2.co.uk then tap OK 
11. Tap Proxy then tap the text box and enter 193.113.200.195 then tap OK 
12. Tap Port then tap the text box and enter 8080 then tap OK 
13. Tap Username then tap the text box and enter o2wap then tap OK 
14. Tap Password then tap the text box and enter password then tap OK 
15. Skip past Server as this is preset as Not set 
16. Tap MMSC then tap the text box and enter http://mmsc.mms.o2.co.uk:8002 then tap OK 
17. Tap MMS proxy then tap the text box and enter 193.113.200.195 then tap OK 
18. Tap MMS port then tap the text box and enter 8080 then tap OK 
19. Tap MCC then tap the text box and enter 234 then tap OK 
20. Tap MNC then tap the text box and enter 10 then tap OK 
21. Tap Authentication type and tap PAP 
22. Tap APN type and enter default,supli
23. Press the 3 Dots on the Bottom Right of the screen 
24. Tap Save 
25. Tap the circle next to the new profile so a green dot appears in it 
26. Press the Back key four times to return to the main menu.

 but still only g speed, i can not open a page.. My wife has the same contract and a iphone 4s and good internet speed. Some help please.

[jonsie]

Those settings are for MMS. Tap on the O2 Mobile Web APN and try changing the settings to these and reboot the phone after changing them: (password = password)

[Anonymous]

Today my n4 worked just fine with the settings from my first post since now, again is locked in g mode and is not going in to h+...

I try your setting and still the same.

[jonsie]

Check your postcode here to see if there are any local problems. O2 Status

[Anonymous]

All ok in my area:

• Normal coverage for Mobile Internet (3G)

  Fast networking. For smartphones, dongles and tablets.

  Good indoors and outdoors. Good for mobile broadband.
• Normal coverage for Mobile Internet (3G900)

  Fast networking. For smartphones, dongles and tablets.

  Good indoors and outdoors. Good for mobile broadband

  but the phone is on g not on h or h+ 

[perksie]

I've just checked my Nexus 4 and I have the same settings that you posted first, so I think there's either an unknown network issue or the phone has a fault.

[Anonymous]

I swap the sim on my wife iPhone 4s and same no Internet. My n4 with her sim same contract was wording just fine. Swap back the sim in my n4 and now I have h+... What could be the problem?

[perksie]

Faulty or dirty sim card?

Easy enough to get another from an O2 shop or from O2 here tomorrow.

Please let us know if it solves the issue.

[Anonymous]

I thing that could be the reason. I will go tomorrow and grab a new one. Thank you for your kind help!

[Anonymous]

I went today and change my sim. All ok till 6.45pm again no internet on my n4 and also on my wife iphone 4s. I check the status and all ok in my area. I don't now what to think is clearly a network issue but how can i prove it...