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Is this for Real?

Anonymous
Not applicable

Hope this is appropriate section for this post.  If not perhaps one of the Mods would redirect it.

 

On 19 May I got a text supposedly from O2  entitled "The next big thing"  It was a bout the arrival of 4g Iin my area.  Yesterday I got another text supposedly from O2 asking "Did our last text float your boat?  Please answer 5 questions and tell us what you think. If you don't want to take aprt text "NO" to 21330 in the next hour"   I ignored this text.  This morning I got another text asking for my reaction to the first text on scale of 1 (yawn) to 5 (jumping up and down).   I started to reply but a message then flashed up that replying would alter my account or some such words so I deleted the text.  Has anyone seen anything like this?  Is it really from O2?  Have they totally lost their marbles?  or is is just me having an unusally bad day?

Gerry

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adamtemp64
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Yes this has been discussed before @Anonymous when o2 gets 4g in your area they send those texts out and also your account is 4g enabled for free.

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Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
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I've not had anything like that but I always opt out of marketing texts etc anyways.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
Hi @Anonymous

My opinion is that if it helps the network I don't mind spending a few minutes filling them out.

It's good to talk and discuss. wink
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Anonymous
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@adamtemp64 wrote:

Yes this has been discussed before @Anonymous when o2 gets 4g in your area they send those texts out and also your account is 4g enabled for free.


Thanks - I had the 4G is coming text and we have updated you free of charge texts weeks ago.  This was a new approach, and although I am usually quite happy to participate in surveys I have never had one that produced an indication of change in my account when I responded.  

I think I have mentioned before in this community that I have tried in vain over many months to get information from O2 as to when 4G would be made available here and they either could not or would not divulge that secret.  Why they choose such an idiotic way to announce it is so very annoying.

Gerry

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Anonymous
Not applicable

@Anonymous wrote:
Hi @Anonymous

My opinion is that if it helps the network I don't mind spending a few minutes filling them out.

It's good to talk and discuss. wink

It may indeed be good to talk - but in the case of O2 it would be much better if they would  occasionally try listening!!

Gerry

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adamtemp64
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@Toby can you confirm the 21330 is an o2 shortcode

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Toby
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@adamtemp64 wrote:

@Toby can you confirm the 21330 is an o2 shortcode


On it Adam

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Toby
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Hi guys, 

The short code is legitimate to confirm.

 

@Anonymous was the pop-up notification about potential charges? Some Android devices do this for short codes texts as a precaution. You can stop this via your settings menu. You can also stop these texts from arriving by replying with 'STOP'

 

I hope that clears things up and do let me know exactly what the notification says please!

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Anonymous
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Cheers Toby.

slight_smile
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