Re: Iphone still not unlocked, thanks o2 - Page 2

Anonymous · ‎10-12-2013

O2 quote 72 hours max to unlock your phone.

First requested unlock from O2 on the 3rd Dec, O2 failed to get it unlock by the 6 Dec.

7 Dec had to request it again, 10 Dec Still not unlocked.

Whatever you do, request it unlocked well before you ever need it!!

O2 are effectively holding me to ransom, illegally. I should be free to have my phone unlocked within a reasonable time frame. Now i have a non working phone, thanks to me assuming they actually meant 72 hours max

Its now been 7 days so far.

BEWARE.

Anonymous · ‎10-12-2013

@Anonymous wrote:
O2 Chat has 'esculated' it and its promising it will be done within 24 hours. why am i not that confident.

I hope it will be done for you by then but don't be surprised if it won't...

Anonymous · ‎10-12-2013

My iphone was a reconditioned one from O2, 2 years ago, (and is still fine) would that make a difference?

MI5 · ‎10-12-2013

As long as it is showing the correct phone in "My O2" it won't make any difference.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎10-12-2013

thanks guys, on the phone now, fingers crossed.

Anonymous · ‎10-12-2013

@Anonymous wrote:
thanks guys, on the phone now, fingers crossed.

good luck, let us know the outcome

Anonymous · ‎10-12-2013

they are sending me a replacement phone tomorrow
and are sure that will unlock probably same day

Anonymous · ‎10-12-2013

@Anonymous wrote:
they are sending me a replacement phone tomorrow
and are sure that will unlock probably same day

are you happy with that?

Anonymous · ‎10-12-2013

Ill be happy when i get a working phone. The replacement will still need unlocking so i dont know yet if ill have a working phone tomorrow.

adamtemp64 · ‎10-12-2013

I am now very confused you wanted the phone unlocked yet now have a replacement comming? If you could explain the issue fully It may help others

iPhone 11 Pro 256gb on unlimited data
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Anonymous · ‎10-12-2013

Its simple, they couldnt unlock the one i have. so sending a REPLACEMENT phone, which they are sure they can unlock