Re: In a queue!

Anonymous · ‎28-05-2013

I've been on hold for 35 minutes! Is there anyone there?

MI5 · ‎28-05-2013

Answered on your other post, but we are always here

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎28-05-2013

If it's a technical problem you can probably get help on here. Anything account related though, you will have to keep holding or try calling back maybe at a less busy time such as early morning.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎28-05-2013

That's a further 6 mins...I give up. Shocking service. Very disappointed in O2

perksie · ‎28-05-2013

Multiple posting the same thing here won't make them answer any quicker.

Hang up and re-dial.

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MI5 · ‎28-05-2013

or if it's an easy question, ask us - we like easy questions here

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎28-05-2013

Senn a ton of these threads tonight

Anonymous · ‎28-05-2013

Seems us English folk are used to waiting in various queues !

Anonymous · ‎28-05-2013

Apparently no-one wants our help anymore! 😞

Anonymous · ‎28-05-2013

They want an answer straight away as soon as they post.