Improvements to the O2 site - Page 6

Toby · ‎06-09-2012

Hi everyone,

Recently, Leonard and I have noticed a few threads with suggestions of pages on the O2 site that could be improved in terms of the wording, phrasing, or the information that the pages show.

These include:

O2 wallet pages

O2 travel pages

Certain pages not loading, etc.

These are just a few areas of the site however and suggestions from anywhere on o2.co.uk are very welcome.

As you guys are the ones who have suggested that there are problems, here is your chance to let us know in one thread, so that we can easily collate impressions, pass them on and hopefully get them sorted for everyone.

If you have suggestions for an improvement, please include a link to the page, a description of its exact location, and also a suggestion of how it should be changed or re-worded.

So let us know. I look forward to seeing your views.

Toby

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Anonymous · ‎19-12-2012

Regarding login issues. I used to be able to log in to the forums using Opera's 'wand', its password management system. For the past couple of weeks this has stopped working and Opera does not activate its 'wand' button. (see on www.opera.com if you want to find out how their wand works). Clearly some code has been changed on the forums in this area. I now have to login using keepass (seeing as I cannot remember complex passwords), which works but is a less instant process.

And Toby, thanks for your PM, I am still around but don't post much as I have few issues.

Anonymous · ‎19-12-2012

My stored password in firefox stopped working a couple of weeks ago.
Deleting and re-entering the password fixed the problem.

Anonymous · ‎19-12-2012

@Davews.

really its called Keep ass. Bad name.

Anonymous · ‎23-12-2012

Watch this video -

http://www.youtube.com/watch?v=DNlglyRgBQg

the navigation bar is the biggest problem this website has, and when I click on support, have you seen the address!, it doesn't have to be that complex, just watch the video, you'll get the idea, and the nav bars all jumpy!, you guys gota fix this, quick..

Bambino · ‎23-12-2012

@Anonymous wrote:
@Anonymous.

really its called Keep ass. Bad name.

http://keepass.info/

It's actually very good. There's an Android version as well.

I DO NOT WORK FOR O2

Anonymous · ‎24-12-2012

@Anonymous wrote:

Watch this video -

http://www.youtube.com/watch?v=DNlglyRgBQg

the navigation bar is the biggest problem this website has, and when I click on support, have you seen the address!, it doesn't have to be that complex, just watch the video, you'll get the idea, and the nav bars all jumpy!, you guys gota fix this, quick..

Thanks so much for that video, astroboy. I've forwarded it (and your comments) to the webteam.

darrengf · ‎27-12-2012

I loved the Jumpy nav bar.

You had to play " press the mouse button at the right time "

lol

The new front end of the web site doesnt work at all correctly on the iphone. You can no longer strtech to zoom on it any more.

I also found it really strange at first on how it moved. Im used to it now, but i cant say im a massive fan just yet of it.

Need Help, Just ask. We are one big Family here in the o2 Forum.
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Anonymous · ‎06-01-2013

http://www.youtube.com/playlist?list=PLER-EOCSjjPKMJAtgRQvKNzbf8kcQPg7Z

perksie · ‎06-01-2013

They are aware of those issues, but not being able to access your account in MyO2 is an problem with the account, and you'll need to contact them to fix that.

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Anonymous · ‎06-01-2013

i can access my o2 account. the point of the video, is that every time i load a different page, the nav bar changes, for example, when i visit gmail. or google docs, the google nav bar remains the same all the time. they should definitely fix this, the nav bar is what links the whole website together, without it...the website is pointless and time wasting.