I-Pad and Phone set up
on 29-05-2015 14:10
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on 29-05-2015 14:10
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on 29-05-2015 14:14
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on 29-05-2015 14:14
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on 29-05-2015 14:21
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on 29-05-2015 14:22
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on 29-05-2015 14:22
Hats off to O2. Never heard that Apple couldn't sort a problem that subsequently gets fixed by someone in an O2 shop.... Well done Hakeem
Veritas Numquam Perit
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on 29-05-2015 14:28
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on 29-05-2015 14:28
Good to hear positive feedback, thank you ☺
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on 29-05-2015 18:01
pretty unusual for the apple guys not to be able to fix things. However when my daughters little pal broke his iphone power button and then forgot his security code they couldn't do anything other than offer his mum a new phone at an over inflated price. I used a paper wedge to allow me to get the phone into dfu then I reset and reinstalled all the iphone software and set up accessibility button so he can turn it off. some things you are better looking elsewhere but generally they are the best place to start.
at least you got it working
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on 29-05-2015 18:04
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on 29-05-2015 18:04
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on 29-05-2015 19:21
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on 29-05-2015 19:21
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 30-05-2015 12:16
I'm sure @Toby will pass the feedback, so it can be documented properly, on the customer's account details, as I'm sure @version7point0 doesn't have those, as he is only here on a private capacity
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on 30-05-2015 13:11
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on 30-05-2015 13:11
@version7point0 wrote:
A great bit of feedback. I've let Hakeem know.
Better you let his line manager know....