How to I report a cabinet fault next to a mast?

[Anonymous]

I am trying to find out how to report an electrical fault on a cabinet associated with an O2 mast. The Live Chat has been busy all afternoon and there is a 15 mins or more wait on the phone.

Storm Frank blew the top off a cabinet exposing the wiring and also the array of fans at head height at the base of the mast at Meadowbank Retail Park in Edinburgh. It is both an electrical hazard and a risk of injury. It is also tempting to vandals and could cause the mast to be unavailable if tampered with.

The Google Street View link is HERE. It is the cabinet with the grafitti.

[adamtemp64]

I thought most mast sites had emergency telephone contact numbers on them to report damage etc and it used to be a different number to normal customer service

[Bambino]

@Anonymous There appears to be three cabinets with graffiti on them. Can you call Scottish Power or whoever is the local electricity supplier and report it?

@adamtemp64 If you click on the street view link the OP provided, there doesn't look like there are any phone numbers visible on any of the cabinets.

[Anonymous]

It is the one on the left with USOH! on it.

Thare are absolutely no markings on any side of any of the four cabinets or mast to give contacts or even identify the owner.

If I contacted Scottish Power they would almost certainly reply that it was not their property and therefore could not touch it. I  guess I could try the Council next and possibly have it secured.

[MI5]

I've seen contact numbers on actual mast sites but cabinets usually only have an ID number on them.
I guess the council would just contact the owner of the cabinet too.

[Anonymous]

I finally got through to 202 after queueing and the call centre staff were great.

Once I explained, they quickly drilled down to the mast via postcode, found it had already been reported and that an engineer is due on sight tomorrow.

Here's hoping nobody loses a finger overnight but I will check to make sure the cover is back in place next time I pass.

Have a good weekend.

[jonsie]

Thanks for updating 

[MI5]

Good deed done