How do I leave feedback?

[Anonymous]

When I entered the site I was asked if I wanted to leave feedback. Clearly not - I hadn't even started.

Having found the site very difficult to navigate and not having found the simple piece of information I wanted, I decided to leave feedback. But I can't find anywhere to do it.

Not impressed.

[gmarkj]

I'll mention the community managers who will be on touch here to get some more details so they can pass on your thanks/praise @Anon9 

Some positive feedback to pass on @Martin-O2 @RafaC @Breanna 

[RafaC]

Thanks for posting about it on the community @Anon9! I will drop you a PM to get more info on it.
 
Thanks for the tag @gmarkj 😊 

[Refund9]

How do you leave feedback for poor services?

Overcharged not given a refund - ive had to chase and complete the form myself after i was told by staff member they had done this! 

A week later im still awaiting a refund and the manager cant be bothered to call me back Worst Customer services ever

[madasaf1sh]

Not on a 7 year thread that is how... 

And as this is a customer to customer community, then no one can help with account issues, but it does take 14days for a refund to you... 

If in doubt call o2 on 0800 902 0217 and speak to the payment team... or use any of the methods here Guide: How to find help & contact O2 

And in future open a new thread for your issues

[jonsie]

How to Complain | Help | O2