This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Hi, my 10% rewards are not being added to my account even when I claim it and no reminder text.

VH15
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎19-09-2024 09:20

on ‎19-09-2024 09:20

Hi, my 10% rewards are not added to my account even after I have claimed them and I no longer get reminder texts, last extra credit was on 18/12/23.

Thanks for helping.

Message 1 of 2
178 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 151829 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

on ‎19-09-2024 09:22

on ‎19-09-2024 09:22

@VH15 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Or call 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
176 Views
0 Kudos
Top Kudoed Authors
View All
Top