Got out of Aerial direct contract and switched to Giff Gaff. Still being charged.
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on 19-02-2023 13:38
Hello people. I thought that Aerial Direct were in my past but having running down my three year contract and definitively switched with my number to Giff Gaff, o2 are still taking payments and I am told by o2 that they are for Macafee and M365. I was wondering if any of you fine experts here, knows my best course of action, whereby I can get these cancelled and then cancel the direct debit and leave o2/Aerial direct for good. Any help you can give me will be greatfully received. Cheers. GoliathP
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on 19-02-2023 13:42
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on 19-02-2023 13:42
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on 19-02-2023 13:47
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on 19-02-2023 13:47
Thanks you Bambino. I am pleased to see Aerial Direct have the reputation they deserve here and feel for anyone that they have hoodwink. All the best. Goliath P.
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on 19-02-2023 14:03
Those are subscriptions that you need to cancel directly by signing in
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on 19-02-2023 14:34
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on 19-02-2023 14:34
Thanks Jonsie. I will try those links. I couldn't find any emails from either in any of my email accounts.
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on 19-02-2023 14:37
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on 19-02-2023 14:37
As I suspected it's asking me for a school or organisation email. I was misold the business account in an o2 store so I don't have either as far as I am aware.
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on 20-02-2023 08:44

