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Goodbye 02...12 years and all you offer me a £1 loyalty discount...

Anonymous
Not applicable

After 12 years with 02 and my contract ending  shortly,yesterday I rang 02 for this deal Tesco offer :

 

1000 minutes/5000 text/1 gig of data £10 per month 18 month contract Tesco/02

 

02 wanted £16.50 per month for same tarif and when I asked about the loyalty bonus after 12 years with 02, was offerd £1 discount per month!!!!!

 

So £5.50 per month extra if stay with 02.......

 

So now going with Tesco mobile with still use 02 as the network provider and saving £99 over the 18 month contract. Does not make sense why 02 would not want to keep a long and loyal customer as myself whom bills vary depending on the job im working from £20-£100 per month when bolt ons or extra minutes are used.

 

Goodbye 02..well sort of  Confused

 

Message 1 of 32
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Cleoriff
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@Anonymous wrote:
If you two work for O2 its no wonder customers are leaving in their droves.

'Those two' are customers like yourself. They have years of experience and expertise and give advice freely on this forum. You need to learn some manners.

Veritas Numquam Perit

Girl in a jacket
Message 21 of 32
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viridis
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Anyone got any sudocrem

Message 22 of 32
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perksie
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@Anonymous wrote:
If you two work for O2 its no wonder customers are leaving in their droves.

I don't work for them, and O2 just happens to be the least complained about in the UK, so your facts are incorrect. 

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 23 of 32
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Cleoriff
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@viridis wrote:

Anyone got any sudocrem


You edited that,....I saw the original...Happy Dance

Veritas Numquam Perit

Girl in a jacket
Message 24 of 32
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viridis
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All lies..
Message 25 of 32
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Cleoriff
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@viridis wrote:
All lies..

Yep....:smileywink:

Veritas Numquam Perit

Girl in a jacket
Message 26 of 32
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Anonymous
Not applicable
Customers leaving in droves?

for every 100 people that you say leave in droves there is another 100 waiting to join the network
Message 27 of 32
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jonsie
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@Anonymous wrote:
If you two work for O2 its no wonder customers are leaving in their droves.

It's your right where you choose to spend your money. No one is compelling you to give it to O2. 

People on here are just trying to tell you why you can get better deals from independents. 

Message 28 of 32
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gindygoo
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Blimey this turned into a complete whine-fest (not to be confused with a good old wine-fest) really quickly.... open_mouth wish I'd have seen pre-edited sudocream post, was it anything to do with ahem ky? Pahahahhaaa....

C xx
Message 29 of 32
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viridis
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Err, no.
Message 30 of 32
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