Goodbye 02...12 years and all you offer me a £1 loyalty discount...

[Anonymous]

After 12 years with 02 and my contract ending  shortly,yesterday I rang 02 for this deal Tesco offer :

1000 minutes/5000 text/1 gig of data £10 per month 18 month contract Tesco/02

02 wanted £16.50 per month for same tarif and when I asked about the loyalty bonus after 12 years with 02, was offerd £1 discount per month!!!!!

So £5.50 per month extra if stay with 02.......

So now going with Tesco mobile with still use 02 as the network provider and saving £99 over the 18 month contract. Does not make sense why 02 would not want to keep a long and loyal customer as myself whom bills vary depending on the job im working from £20-£100 per month when bolt ons or extra minutes are used.

Goodbye 02..well sort of  

[Anonymous]

Hi there got a pm from Toby -computer says no thanks anyway for trying to him and ta for your we comment -have repetitive strain injury trying to post this ...and a yearning to buy a carrier pigeon ....

[Anonymous]

...curiousity is killing me wish I could get a non private reply !^,*#

[Anonymous]

No way was I to know travelling to county Fermanagh from Belfast I would be charged data roaming -was still in me own country ...could only happen in our wee Ulster lol ...

[MI5]

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@Anonymous wrote:
No way was I to know travelling to countyFermanagh from Belfast I would be charged data roaming -was still in me own country ...could only happen in our wee Ulsterlol ...

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At some point, when travelling close to the Southern Irish border, you must have roamed onto one of their networks.

You can set your phone to just manually lock onto one network and turn off data roaming to prevent this in future.

[Anonymous]

Utterly ridiculous way to treat current customers.

To upgrade with O2 : iPhone 6, 3Gb, unlimited mins/text : £46 / month + upfront cost.

Same deal with Carphone Warehouse £36 / month and NO upfront cost.

......and the new network? you've guessed it, O2.

[MI5]

But CPW don't have a network to maintain and they pass on commission from the networks.
If you don't want a refresh tariff just go to CPW, no need to get mad over it at all......

[perksie]

It's not ridiculous at all, if there were no subsidies for places like CPW they would not exist.

Subsidiaries are always cheaper than a main dealer that's how it works.

The choice is there for you to make.

[MI5]

and without the competition all networks would be free to charge extortionate prices....

[Anonymous]

If you two work for O2 its no wonder customers are leaving in their droves.

[MI5]

We don't and where's your proof that customers are leaving in "droves".
I do think you understand the economies of business very well.......?