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Free texts via website

Anonymous
Not applicable
I can't send free texts anymore. I have changed my mobile & re-registered, but when I try to send a free text on the computer, I get a message saying that "there is an internal fault, please try later".
This has been going on for a couple of weeks.
I have registered again. Same result!
Message 1 of 13
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12 REPLIES 12

Anonymous
Not applicable
is the the O2 website you are on about where you send free messages from?
Message 2 of 13
4,918 Views

Anonymous
Not applicable
Yes, It's the o2 website.
Message 3 of 13
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Anonymous
Not applicable
sorry i havent answered straight away, You can run out of message i think you get 10 messages to send and if you have used all of them then you wont be able to send anymore messages
Message 4 of 13
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Anonymous
Not applicable
sorry i havent answered straight away, You can run out of message i think you get 10 messages to send and if you have used all of them then you wont be able to send anymore messages
Message 5 of 13
4,918 Views

jonsie
Level 94: Supreme
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Registered:
Yes you get 10 messages a month. If you register here you get 20 messages a month.
Message 6 of 13
4,918 Views

Anonymous
Not applicable
Thanks Steve, but I'm not on o2, so it doesn't work!( the 20 free texts)
I never had any bother with the (few) texts I sent, but since I changed my phone & re-registered, I can't get the free texts to work at all.
"internal fault, please try later" or something like that. There's no "contact us" on the site, to email my problem.
I'll try again now, to see if the "infernal fault" has disappeared.
Message 7 of 13
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Anonymous
Not applicable
Same fault message appears, but I've found an email link to customer services!
Message 8 of 13
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Anonymous
Not applicable
Did you register yourself on the website? In my experience this never works as O2 creates an online account for every sim it sends out and if you register yourself it just causes a conflict.
Message 9 of 13
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Anonymous
Not applicable
Yes I registered (twice)
I'm not an o2 customer though it's always worked in the past.
Message 10 of 13
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