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Can't pay final bill.

Anonymous2222
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Hi,

So I was given a final bill to pay, however I don't see any way to pay it.

Here is the message I get:

"You still haven't paid your final bill of £5.44. Please pay now through My O2, or by calling 2729 (free from your O2 mobile) or 0800 902 0217 from any other...

 

 

I don't see any bill on the My O2 website, only that I don't have any products:

 

 


"

My O2 products and services

You don't have any products or services in this My O2 account.
"



Also, I can't call because I have left the UK and live abroad now. I don't have any UK phone number.

Is there a way to pay online?

 

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MI5
Level 94: Supreme
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@Anonymous2222 

 

You can get in touch with Payment Management team on +44 800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Call for free using skype Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
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Anonymous2222
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@MI5 
Hi, thank you for your reply!

I'm afraid though that I can't call O2 since I live abroad now and I can't contact them through the phone without significant cost to me which would be more than the bill. By the way, that bill arrived after I went abroad, so I didn't have the chance to pay it before.

Is it not possible to contact O2 via whatsapp maybe or any other electronic way to pay the bill?


Message 3 of 7
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Cleoriff
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@Anonymous2222 

Skype is free if used over Wifi

Veritas Numquam Perit

Girl in a jacket
Message 4 of 7
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MI5
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If only people would read what has been written 🙄

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 7
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MI5
Level 94: Supreme
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@Cleoriff wrote:

@Anonymous2222 

Skype is free if used over Wifi


Also free if you have available data allowance without wifi.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 7
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Cleoriff
Level 94: Supreme
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@MI5 wrote:

@Cleoriff wrote:

@Anonymous2222 

Skype is free if used over Wifi


Also free if you have available data allowance without wifi.


True that. 😂

Veritas Numquam Perit

Girl in a jacket
Message 7 of 7
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