Forum Issues addressed to O2

[jonsie]

Further to Adams post and voting options, I have taken the liberty of carrying on from there with a post aimed directly at our O2 friends.
...so here goes....
@ Abs and Chris
I think we all have the knowledge and know-how to check for and spot these bogus isp's and the newly registered users who spam the forum to ridiculous levels. I think the only answer under the present circumstances is for the 6 ,7, 8 and more regular forum police, ie US, to be empowered to remove this stuff and these members ourselves.
Can you understand how frustrating it is for us to regularly red flag this rubbish when there is no moderator deleting it? It stays on the forum for hours and a spammer can post 20 or more threads without them being removed before the gods deem fit to delete them and ban them. Strange they can't deem it fit to ban the ISPs.
Good Lord, nothing else is working and the promised improvements of some 6 months ago don't seem likely to happen any time soon. Nothing at all from O2 regards to updates for months and I, for one, am sick of false expectations.
Abs or Chris @O2, any words of wisdom for us? Come on, give us a go, let us self police the spam. I personally can guarantee I will cut the spam by more than 25% and quite probably a great deal more (but unlike O2, I'm not into false promises!)
Between us 99.9% will be gone before the moderators even begin to think about fulfilling their contractual obligations (probably another pin in the effigy that O2 moderators keep of me)
Come on O2, give us a try. Strewth, WE won't even cost you a penny! (a bar of chocolate every now and then would do but please send one to our resident P&G expert prking who I would always ask advice before calling customer service! A bar of chocolate is the very least he deserves! Mind you, his postman has put a bit of weight on lately!)
To O2.
The regular contributors on this forum are keeping it going and we have valued advisers in all the sections of the forum. You know who they are but I will mention a few to remind you:
adamtemps64 expertise in all things iphone and business contracts
perksie expertise in broadband and home phone
npr1 expertise in broadband, routers, gaming etc. with his own helpsite for O2 problems
prking expertise in all things P&G, consumer law, Oftel Ofcom, Nokia and much more
beaufighter expertise in all aspects of tariffs and contracts
browni expertise in broadband, Nokia and forum rules and moderator of a similar customer forum.
wanty & canwefixit expertise in most thing O2, tariffs, contracts, P&G, t&cs etc.
oliver341 expertise in all things broadband with easy to follow tutorials for the less experienced.
sheepdog and giamburrasca expertise in all things Blackberry
O2MACH2, brendan2002, strange visitor, ancient fergueson, DaveC, DAW,darrengf,waylander, Jawswing, greatcap, mathrin, ravefromthegrave and I claim the right to name myself, who have been invaluable to other members of the forum with our own experience and the knowledge we have picked up from the above members.
Deepest apologies to anyone who feels slighted by no mention in these lists, no disrespect to anyone and as it is now around 6:20am my excuse is tiredness and a pathetic memory dimmed by the uncontrollable suicidal tendencies of my remaining brain cells!
Seriously O2. Look at all the above people, the time they spend on the forum, the thought and knowledge that goes into their replies to some of the complex queries and the more simple straightforward obvious queries. These questions have in some cases been to various departments in customer service without satisfactory resolutions and we have had a wealth of knowledge and expertise to help your customers and taken lots of pressure off customer service.
You promised us the earth with regards to forum changes, spam etc with a whole new design fully supported by O2 staff. It's time to deliver and if you can't, then let us at least police the spam on here until your new forum is unleashed on everyone.
In case the mods take offence to this post, and may I be so bold as to say that they will fail in their obligations should they decide to remove this post, I am taking the precaution of PMing the post to Ab & Chris @O2.

[Anonymous]

I'm guessing that the new forum is not likely to happen either.
Twitter now seems to be the favoured tool.
Why spend money on a new forum implementation when Twitter is readily available and used by many.
Twitter is already accepted and a new forum may still attract criticism especially if the spam isn't eliminated.

[adamtemp64]

very poor moderation today dm on twitter sent to @o2

[Anonymous]

The Met Police seem to have sorted the O2 forum's spam problem :-
http://www.bbc.co.uk/news/technology-15820758

More than 2,000 web shops selling fake or non-existent goods have been shut down by police.
Goods purportedly from GHD, Ugg, Tiffany and Nike had been peddled by the sites, said the Metropolitan Police E-Crime Unit.

Edit : Just when you think there's good news 😮
memberlist.php?mode=viewprofile&u=177816

[adamtemp64]

they will not go away untill a vaild o2 mobile number required for verification etc !!!!!!

[Anonymous]

they will not go away untill a vaild o2 mobile number required for verification etc !!!!!!

Please don't go there :mansurprised:
You already must have a mobile to sign up to O2 Home broadband but to be forced to have an O2 mobile to be an O2 forum member would convince me the O2 world's going bonkers and I need to get off.

[adamtemp64]

ok then a valid o2 account be that mobile / home broadband / home phone/ mobile broadband.
It is the way o2ie do it

[Anonymous]

That's better
But all the new accounts created by replying to the email from O2 Forum Team require not only a mobile number but an O2 account username.....and still the spammers register....see my "Hello Mods" thread.
So as this hasn't stopped them registering perhaps is why the new forum hasn't got off the ground yet.

[Anonymous]

I don't understand the difficulty to be honest. Tried and tested forum software can be bought off the shelf. Giffgaff manage to do it and other networks manage it.
So I suspect the above is correct, the forum wont happen because the desire clearly isn't there.

[adamtemp64]

rave the new registration process for the new forum not implimented here yet?

[Anonymous]

WWWHHHHAAAAATTTT 😮 😮 😮
You mean the process described in the email that I received 16/08/11 which included these paragraphs :

With our new forum, all users will sign in with an o2.co.uk account. This is the same account you use to manage your O2 products and services online i.e. check your bill, top your O2 Money card up. Each user will also have a display name which is used to represent them when they post in the forum.
Because you're one of the top users of our forum, we wanted to transfer your existing username into the new forum so you can keep it as your display name. For us to do that, we need an existing o2.co.uk account to link the display name to.
Do you have an o2.co.uk account and would like your display name transferring to that account? If you do, you can let us know simply by replying to this email mentioning the o2.co.uk username you have. If you've forgotten what your o2.co.uk username is, you can find it out here: https://registration.o2.co.uk/Reclaim/ReclaimUserName.
If you don't have an o2.co.uk account and would like to keep your existing display name, we need you to register an o2.co.uk account here (http://www.o2.co.uk/register). Once you're registered, reply to this email mentioning your new o2.co.uk username and we can begin the linking process.

has not been built into the current forum registration process ? For heaven's sake, why not ?....that's rhetorical, by the way, as I know an O2 Admin won't answer it soon.
So even if I had replied to that email and registered my O2 account details, as an existing known user O2 already know I'm not a spammer.....classic :womanindifferent: