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Feedback: Device Comparison is lacking in information and confusing

Fellwalker
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Out of intereest, I followed a link from Facebook to save £120.  Anyway, it took me to the phone analysis where you answer questions and it recommends a device.  It recommended the Huawei P9 based on my answer "the bigger the better" which at 5.2 inches is a bit daft.

 

My actual feedback is on the Device Comaprisons that it then offered on the three top choices.  It ought to be labelled Device Partial Comparison.  https://www.o2.co.uk/shop/compare/phones?contractType=paymonthly&devices=huawei_p9,oneplus_3t,samsun...

 

There are 13 features. The P9 is missing 2, the One+ 4 and the S7 3.  Not only that, but the information is suspect.  For example, Internal Phone Memory shows 3 very different looking results - how does one make sense of them?    
Huawei P9             3GB + 32GB eMMC
    
OnePlus 3T            64GB/128GB
    
Samsung Galaxy S7 edge            32GB

 

Someone with a bit of common sense needs to go through the information and update it.

Note 9. O2 since 2007.
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MI5
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@Fellwalker wrote:
Huawei P9             3GB + 32GB eMMC
    
OnePlus 3T            64GB/128GB
    
Samsung Galaxy S7 edge            32GB

These refer to the internal storage of the device.

The eMMC reference is an embedded multi media controller which is a kind of flash storage for temp use.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Fellwalker
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Sorry. Smiley Embarassed I should have said that I understand what those numbers mean, but I have been playing around with computers and phones for rather a long time now, unlike most people I know who are likely to buy a phone using this information.

 

What I get upset about is when the data quoted is inconsistent - is 3GB + 32GB better than 32GB, when the S7 edge actually has 4GB of RAM?  The 3T has 6GB of RAM but that isn't mentioned either.

 

Huawei P9             3GB + 32GB eMMC
    3GB of RAM (used by running apps) and 32GB of eMMC (a slow sort of storage memory)
OnePlus 3T            64GB/128GB
    no mention of RAM, and a choice of internal storage memory
Samsung Galaxy S7 edge            32GB

    no mention of RAM, just the one option for storage memory

Both the OnePlus and the Samsung use UFS 2.0 which is faster than eMMC but not quite as fast as SSD, but by specifying the type, the implication is that eMMC is better, not just ordinary. I find it misleading.

Note 9. O2 since 2007.
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MI5
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Ah right, sorry.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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jonsie
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MI5
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It was a link off the o2 feed, as I read it?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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MI5
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Don't know

Could be either way?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Fellwalker
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Yes it was a link from the official O2 Facebook account. No way would I follow a random link on Facebook.
Note 9. O2 since 2007.
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