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Cairdeas
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So.. I use Gmail on my phone.. But have Hotmail too for less important things.  With Hotmail.. I deleted all the emails and they've all come back.. Twice!  Strange Angel x

giphy-3
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viridis
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Aha, found it, that option does not appear on imap mail accounts only pop3,

Frodo, make sure you used the imap mail settings or if pop3 select "delete mail from server" in the mail settings (in mail app, click more, settings then your account)

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Cleoriff
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If it was a computer I would say although you deleted them from pc they stayed on the server....then when you set up a new device they all came rushing back??.

Not sure if that is what happened with a smartphone though? I have no doubt that someone with a tech brain will be along to sort it all out (as obviously I am just throwing an idea out there...with no real knowledge at all) @Cairdeas LOL

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Girl in a jacket
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viridis
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There was an option in settings to "delete from server" as well as on device, you had to tick it to delete them proper but I've just checked and it's not there lol.

 

Try deleting a few again and don't refresh the server for a few minutes, it may have not finished deleting them before resyncing 

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Cleoriff
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Well I never knew that @viridis. I live and learn. I will away and do this on my phone now Bouncy

Seriously I had a similar issue on my PC with an Incredimail email account. Every time I updated to the new version......emails from past two years came flooding back and I knew I had deleted from Incredimail every night. My husband had to explain patiently the bit about the emails not deleting from server...Rolleys

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Girl in a jacket
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viridis
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Aha, found it, that option does not appear on imap mail accounts only pop3,

Frodo, make sure you used the imap mail settings or if pop3 select "delete mail from server" in the mail settings (in mail app, click more, settings then your account)

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Cairdeas
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Thanks heaps  @viridis.. Will go sort that now x

giphy-3
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Cairdeas
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Just as a wee footnote which may help someone:

 

If you want to set your email up on pop, and authentication fails, you have to go into your outlook account-options- pop and IMAP settings.. And check that devices are allowed to use pop, and also whether or not they are allowed to delete messages x

giphy-3
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MI5
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Just use imap....
pop3 is dead and old tech now anyways.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Cairdeas
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True.. Tho some people were having problems with one or the other.. So variety and all that lol tongue x

giphy-3
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jonsie
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You don't get the same folder options on pop mail and syncing will be hit and  miss.

 

 

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