on 29-05-2025 10:58
Help please my husband broke his phone so he can’t see anything on his screen so I ordered a new phone for him. Got a knock on the door from DPD guy asking me for a pin?! The pin has been sent to his phone by text but I can’t see it is there anyway that it can be sent by email which is on my O2 account? Tganks
on 29-05-2025 11:02
You could put his SIM into your phone to pick up the code.
on 29-05-2025 11:09
It is usually also sent by email so check in your junk folder.
on 29-05-2025 11:28
on 29-05-2025 11:28
Tried both. You’d think I’d get email as they have sent everything else by email
on 29-05-2025 18:17
on 29-05-2025 18:17
You need to contact O2 @SueFBri. Unfortunately, this is a customer to customer community so we cannot access your account.
You can message O2 on social media :-
Facebook : https://o2uk.co/O2CFB
X (previously known as Twitter) : https://o2uk.co/O2CTW
Instagram : https://o2uk.co/O2CIG
A complete schedule of how to contact O2 is in :-